Everyday kit, not showroom kit
Sixteen lines chosen for a home kitchen: cookware and two benchtop appliances, utensils, boards, plates and unbreakable glassware. Nothing here needs a tradesperson and nothing needs installing.
The kitchen, kitted out.
High quality kitchen tools and accessories designed to make cooking easier, faster and more enjoyable: cookware and appliances, utensils, plates and unbreakable glassware, delivered across Australia.
Free delivery across Australia on orders $100+ · Tracked, 5 to 7 days
Free delivery across Australia on orders over $100
Cookware, appliances, utensils, tabletop and kitchen accessories
Express delivery available on any order for a flat $27.50
Kitchen Warehouse Company [thekitchenwarehouse.com.au] is a division of BuyFactory Direct Pty Ltd, ABN 30 656 628 938
Kitchen Shops Near Me | Kitchenware Stores | Kitchen Supply Shops
What makes this kitchen equipment worth buying online
Whether you are kitting out a first kitchen, replacing worn out basics or buying a gift for someone who cooks, this is the whole range and what you should know before you order.
Specifications, where they exist
Where the listing publishes a capacity, a wattage, a dimension or a material, the page quotes it. Where it publishes none, the page says so rather than filling the gap with something plausible.
Glassware that survives the floor
Seven lines of Tritan drinkware, priced per glass so you order the number you need. It looks like glass, goes in the dishwasher, and does not shatter beside a pool.
Dishwasher safe as standard
Every kitchenware line here is listed as dishwasher safe, and where a set lasts longer washed by hand the product page says that instead of pretending otherwise.
Delivery you can check before you buy
Free across Australia on orders of $100 or more, measured on the total in your cart including GST. Express is a flat $27.50 on any order. The same numbers are on the shipping page and in the cart.
Advice before the order, not after
How many place settings a dinnerware set covers, whether a strainer fits your pot, which utensils are safe on a coated pan: ask first. It is cheaper for both of us than a return.
A closer look
Six corners of a kitchen
Photographed on the products themselves, the way they arrive.
Good to know
Frequently asked questions
Credit and debit cards, processed securely by Stripe, and PayPal. Nothing else is taken at this checkout.
All prices are shown in Australian dollars and include GST.
Delivery is Australia wide and takes 5 to 7 days after a 24 to 48 hour handling time. It is free on orders of $100 or more, measured on the total you see in the cart including GST. Below that, and on any order where you choose it, express delivery is a flat $27.50.
Yes. A receipt is emailed once payment is made, and a second email with a tracking number follows once the parcel has shipped.
You will receive a confirmation email with a tracking number once the order is marked complete and the parcel has been collected. We do not have a tracking code before that, so there is nothing to send you sooner.
No. We are an online supplier with no physical shop or showroom, which is how the prices stay where they are.
Every product is brand new. We buy end of line, excess stock and deleted lines from large wholesalers, which is where the price comes from.
Yes. You can return anything within 15 days of purchase for an exchange or a refund, including if you simply change your mind, as long as it comes back in its original packaging with proof of purchase. You pay the return postage unless the item is faulty, not as described or does not do what the manufacturer says it does, in which case we cover it. The consumer guarantees of the Australian Consumer Law apply on top of that policy and are not affected by it.
No. Kitchen Warehouse is an online supplier with no showroom and no counter collection, which is where the price comes from.
Kitchen Warehouse is a division of BuyFactory Direct Pty Ltd, ABN 30 656 628 938, with an administration office at Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153.
Email theteam@customersupport.care, or use the form on the contact page. A person reads it and replies, usually within one working day.
There is an international call centre on +66 (0) 98 391 3877. Email is usually faster for anything about an order.
Yes. Send a bulk or wholesale enquiry through the wholesale page with the quantities you need and we will quote it.
No. We stock a consumer range: cookware, benchtop appliances, utensils, tableware and glassware. We do not sell, fabricate or install commercial kitchen equipment, and we do not offer kitchen planning or design.
Yes, and every price on the site includes GST.
Yes, at a flat $27.50 on any order. Below the $100 free-delivery threshold it is the only rate the checkout offers.
Email us with your order number and a photograph of how it arrived. We cover the return postage on anything faulty, damaged, incomplete or not as described.
Yes, at any time before it ships. Contact us as soon as you can, because most orders are handled within 24 to 48 hours.
Not always. The store's own shipping note says items in the same purchase may be sent in separate packages for logistical reasons.
A tracking number is emailed once the parcel has shipped. Follow it from the Track Your Parcel page.
No. This store delivers within Australia.
Yes, everything is brand new. We buy end of line, excess stock and deleted lines from large wholesalers.
Not at the moment. This store has no verified customer reviews yet, so no rating, review count or testimonial is shown anywhere on the site. When there are verified reviews we will publish them.
No. Add what you want to the cart and check out as a guest.
Credit and debit cards through Stripe, and PayPal.
Card payments are handled by Stripe on its own hosted checkout, so card details are never entered on this site and never reach us.
No. You can have an order delivered to any address you like at checkout, but there is no wrapping service and the invoice is emailed rather than included.
Contact us immediately. If the parcel has not been collected we can usually change it; once it has shipped we cannot.
15 days from purchase, for any reason, including changing your mind. It must come back in its original packaging with proof of purchase.
You do if you have changed your mind. We do if the item is faulty, damaged, not as described or does not do what the manufacturer says it does.
Buying guide
Buying kitchen equipment online
We sell kitchen equipment and tableware and nothing else, so this is the short version of what we have learned: what is worth spending on, what the materials actually do, and what to check before you order.
What is worth spending on
A kitchen has two kinds of purchase in it. There are the things that get used every day and wear out visibly, which is cookware, utensils and the appliance you reach for most. And there are the things that solve one problem and can be replaced in five minutes, which is most of the accessories.
The first group is worth paying for, because the failure mode is the annoying one: a nonstick coating that goes patchy after a year means replacing a pan, and a coated pan scratched by a metal spoon fails faster than one that was never good. The second group is worth buying on fit rather than on price.
Nonstick, and what takes it off
Almost every complaint about a coated pan traces back to two things: a metal utensil and an empty pan on a high burner. Silicone and wooden utensils leave the coating alone, which is why we sell a silicone set beside the cookware, and heating a coated pan gently rather than blasting it is the other half.
The ceramic set here states a coating derived from sand and free of PFAS, PFOA, lead and cadmium. That is the manufacturer's own statement and it is quoted rather than expanded on.
Tritan, melamine and wheat straw
Three materials do the unbreakable job and they are not interchangeable. Tritan is a clear copolyester and is the only one that passes for glass, which is why the drinkware is Tritan. Melamine has the weight and finish of porcelain and is the one for plates you want to look good on a table. Wheat straw fibre is the lightest of the three at 136 g a plate, which is what makes it the choice for children, older hands and camping.
None of the three goes in an oven, and melamine does not go in a microwave. Where a listing states microwave safe, as the wheat straw plates do, the page says so; where it does not, we do not claim it.
Benchtop appliances and the space they need
The air fryer oven is 32.5 cm across and 37.8 cm high, and the multi cooker holds 32 cups. Both run from a standard household socket at 1700 and 1200 watts. Measure the bench and the clearance above it before ordering either: the height is what catches people out under an overhead cupboard.
Checking before you order
Our own note on the old site is that measurements are subject to slight variance, and that is worth repeating. If a number on a listing is missing or does not look right, email us at theteam@customersupport.care before you order and we will confirm it with the supplier rather than guess.
Free delivery across Australia on orders $100+ · No minimum order
The room you use every day.
Cookware, appliances, utensils, tabletop products and unbreakable glassware, with free delivery across Australia on orders over $100.
Pans To Wine Glasses
Free Delivery $100+
Express $27.50 On Any Order
Secure Checkout
Contact & company details
A real team you can reach
Questions about which pan, utensil set or appliance suits your kitchen, your order or delivery? A person on our team is happy to help.
Company information
Full business details, published openly, so you always know exactly who you are buying from.
- Company nameKitchen Warehouse (thekitchenwarehouse.com.au), a division of BuyFactory Direct Pty Ltd
- ABN30 656 628 938
- Administration officeSuite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia
- Emailtheteam@customersupport.care
We deliver right across Australia
We deliver all over Australia including Sydney NSW, Melbourne VIC, Brisbane QLD, Perth WA, Adelaide SA, Gold Coast QLD, Canberra ACT, Newcastle NSW, Wollongong NSW, Hobart TAS, Darwin NT. Wherever you are, cookware, appliances, utensils, tabletop products and kitchen accessories ship to your door, with free delivery on orders over $100.
Secure checkout
Every order is processed through an encrypted, SSL-secured checkout, so your payment details stay private from start to finish.
Advice before you order
Not sure whether a bath caddy spans your tub, or what an exhaust fan needs for a duct run? Email us first. We would rather answer the question than take a return.
An established business
We trade openly with full company details published above, and the consumer guarantees of the Australian Consumer Law apply to every order.
In summary
Page summary
Kitchen Warehouse (thekitchenwarehouse.com.au) is an online kitchen equipment store from BuyFactory Direct Pty Ltd, ABN 30 656 628 938, delivering across Australia. It sells sixteen lines: a six piece silicone cooking utensil set, a 49 piece stainless steel flatware and serving set, a three piece reversible cutting board set with juice grooves, a clip-on silicone pasta strainer in grey or lime green, a six piece wheat straw plate set at 136 g a plate, a melamine dinnerware set in white, ripple grey or organica black, a 16 piece ceramic nonstick cookware set free of PFAS, PFOA, lead and cadmium, a six-in-one 1700 watt air fryer oven with a ClearCook window, a nine-in-one 1200 watt multi cooker with a 32 cup capacity, and seven lines of unbreakable Tritan drinkware sold per glass: 250 ml champagne flutes, 266 ml martini glasses, 450 ml red wine glasses, 630 ml white wine glasses, 420 ml stemless wine glasses, 420 ml short tumblers and 420 ml whiskey glasses. Nothing in the range is plumbed or hardwired and nothing is made to a customer's measurement. Delivery is Australia wide, free on orders of $100 or more measured on the GST-inclusive cart total and otherwise $27.50, with express at $27.50 on any order, arriving in 5 to 7 days after a 24 to 48 hour handling time. Prices include GST.
- CompanyKitchen Warehouse (thekitchenwarehouse.com.au), a division of BuyFactory Direct Pty Ltd · ABN 30 656 628 938
- ProductSilicone and stainless steel utensil sets, reversible cutting boards, a clip-on pasta strainer, wheat straw and melamine dinnerware, a ceramic nonstick cookware set, an air fryer oven, a multi cooker crock pot, and seven lines of unbreakable Tritan glassware
- PriceGlassware from $15 per glass · utensils and tableware from $49 · cookware and appliances from $389 · free delivery over $100, otherwise $27.50 · express $27.50 on any order · all prices include GST
- InstallationNone required. Nothing in the range is plumbed or hardwired: the air fryer and the multi cooker plug into a standard socket and everything else is cookware, tableware or a utensil.
- Best forKitting out or replacing a home kitchen without showroom pricing, and for anyone who wants unbreakable drinkware for a pool, a boat or a campsite
- Not ideal forCommercial kitchen equipment, fabrication or facility planning. This is a consumer range and we do not sell or arrange any of those.
- DeliveryAustralia wide, 5 to 7 days after a 24 to 48 hour handling time, tracked. Express available at $27.50 on any order.
- Returns15 day change-of-mind returns under this shop's own published policy: original packaging, proof of purchase, refunds processed 24 to 48 hours after the return arrives. The consumer guarantees of the Australian Consumer Law for faulty or misdescribed goods are unaffected.
- Contacttheteam@customersupport.care
- PoliciesPrivacy Policy · Terms & Conditions · Shipping · Refunds & Returns